Use case

The same questions, answered correctly, every time.

You upload your own documents — price list, returns policy, opening hours, procedures — and the agent answers from them. Answers are grounded in your material, not in general knowledge.

70% of calls are the same five questions

Opening hours, prices, availability, where you are, what paperwork is needed. These get answered dozens of times a day by expensive human time, and not always the same way — every employee remembers it slightly differently. The result is wasted time and inconsistent information.

How it works

01

Upload your documents

PDF, Word, plain text — price lists, policies, manuals.

02

Search your material

The agent retrieves the relevant passage (RAG) before answering.

03

Answer or admit

If the information is missing, it says so and hands off instead of inventing.

What you gain

Answers from your material
Grounded, not generic.
Consistency
The same correct answer for every customer.
Instant updates
Change the document, change the answer.
Fewer repeats
Your team stops answering the same things.

Why Voxia

Grounded answers

The answer comes from your documents via RAG, not from the model’s "memory".

It says when it does not know

It prefers a handoff to a guess — critical for prices and policies.

One source of truth

Update the document once and it applies on every call.

Frequently asked questions

Give the agent your documents

Book a demo and ask it about your own material.

See also